Pork for Your Fork, Beef for Your Teeth, Fowl for Your Jowl
734.658.5591

Frequently Asked Questions

Everything You Ever Wanted to Know

...but were too afraid to ask.

Why Should We Choose Hickory BBQ & Grill Over Another Caterer?

Best catered food in the Metro Detroit Area. Our meat is always fresh, not frozen. Helpful, highly professional staff. An excellent reputation built on repeat clients and their referrals. Hickory BBQ & Grill is a privately owned family operation. Onsite mobile catering; meaning we bring our 21 foot grill/smoker to your party. We have a diverse menu to choose from. We have gained a reputation for serving the highest quality food, which is served right from our grill/smoker. We work with local suppliers to ensure that all ingredients are fresh at the time of your event.

What is the Deposit for Reserving an Event?

Once your menu is decided, we require 50% deposit and a signed contract.

What Address Should I Mail My Payment?

8639 Heatherset Drive Brighton, MI 48114. Checks made payable to Hickory BBQ & Grill. We accept all major credit cards

What Happens to My Leftover Food?

All food provided for your function will be left for you in disposable tin containers.

What Determines the Cost of My Event?

The size of your party, the menu selected, the location of your party, and any special requests will determine the price. Unlike our competitors, we do offer on-site BBQ service for smaller events with a custom menu. Our clients will find that our prices are comparable to what others offer, and our food, service, and attention to detail is unsurpassed.

How Much Time Do You Need for Set Up?

We arrive at most jobs between 1 hour and 1.5 hours prior to your selected serving time. This allows us ample time to set up our equipment, and the buffet table. Please allow us a 10-15 minute serving window for larger parties.

How long will you be here?

For most parties we will stay on site until all your guests have been served. We normally feed groups of 200 in under an hour. So with set up, serving and clean up we are at your event for approximately 3 hours. Our goal is to provide excellent service for your event!

Do you charge a gratuity fee?

There is an 18% gratuity applied to all onsite catering services. This amount is distributed to the entire staff who assist in making your event successful; from handling the preparation and packing before your event, to the onsite service staff during your event and finally the tear-down and clean-up staff after your event.

How much space do you need for your smoker/grill and equipment?

With the truck included, we do need enough space to safely park at your event. It is also important that we have ample room to leave after your guests are fed and happy! And know that we always treat your property as if it were our own!

Why does that meat look under-cooked?

What you are seeing is the smoke ring. Our slow smoked meats are always well done and tender. Most smoked foods will have a pink to light red tint, especially chicken. This shows that the food was cooked “low and slow” and not rushed like some commercial operations do. For health reasons, we always make sure our meats are properly cooked through. This is the same reason we do not offer rare hamburgers — the choice is done, or well done only!

What If We Get Bad Weather?

Hickory BBQ & Grill is a rain or shine operation! For outdoor events, please make alternate arrangements for an indoor serving and eating area. This being Michigan we often can’t anticipate the weather. So if it rains or snows don’t worry – we will still provide you with fabulous food in a timely manner.

Where can we have our party?

Just about anywhere our mobile BBQ can travel. We have done events at many local parks, city recreational centers (indoor and outdoor), as well as many corporate business locations.

Can I change my menu or guest count?

If you would like to change your menu or guest count, we will do our best to accommodate your needs. Although, final guest count is two weeks prior to event date and menu changes one month prior to event date.

What happens if my event draws fewer guests than planned?

We are happy to provide great foods for smaller events. Smaller parties cost more per person because the labor, fuel and other expenses do not change. If you book an event for 100 people or more and your guest total falls below that, there is an additional surcharge to cover expenses.

Can I change my date?

This would depend on availability. All of our dates are important to us. When we reserve your special day, it gives you the confidence to know we will be there for your event. It also prevents us from booking another party on that day, and losing other business opportunities.

What is the maximum distance Hickory BBQ will travel?

We will go just about anywhere, but know that travel fees, etc would be included in the cost of your event.

What is the charge to cater an event?

Charges are determined by the menu selected and the anticipated number of people. At Hickory BBQ & Grill we will always work hard to customize a catering package that works within your budget. Menu content, location, service style, length of time, and the design of your event determine the final price.

Do you do more than grill?

Yes, we offer far more than grilled and smoked foods. Our menu has many different options, if you want something you don’t see on our menu, please feel free to ask us. We also offer some vegetarian options as well.

Do I need to have a set budget before calling to book a catered event?

Having a budget in mind when calling is always a good idea. It allows us to know how to better customize a catering package to fit your needs. We are always happy to work within your budget and make sure your event is a success. If you do not have a set budget in mind, we would be happy to discuss a number of different packages with you to make sure you get exactly what you are looking for.

How far in advance should I book my event to lock in my date?

It is never too soon to reserve your date. However, do not hesitate to call about prices and availability at any time.

Are you licensed and insured?

Hickory BBQ & Grill is a licensed full-service catering company. We carry business liability insurance and are Serv-Safe certified.

Is There a Cancellation Fee?

There is no cancellation fee of the deposit paid if your event is canceled 90 days prior to the date reserved. There is a 50% cancellation fee, of the deposit paid if your event is canceled 60 days prior to the date reserved. There is no refund, of the deposit paid if your event is canceled within 60 days of the date reserved. Event dates are at a premium and once your date is reserved, we have to turn away other potential customers.

I just want an informal BBQ, not a fully catered event. Can you do that?

Absolutely. We can provide a fully staffed catering event or even a pick-up or delivery of our food. Full service includes staff for set-up and clean-up; once we arrive we set up the buffet table for your guests, and run the buffet line until all your guests are served. Delivery service is also professional in that our food is delivered to you fully cooked and hot. But you would be responsible for setting up and preparing your buffet table. If you receive the food in our insulated boxes, you will also be responsible for returning the chests to us within 24 hours (with a refundable deposit if returned undamaged).

What if I need just meat or just side dishes for my party?

Great! We will be happy to sell you certain meats and/or certain sides for your event, as we do offer a la cart pricing. Call us for details and we will be able to recommend the quantities most appropriate for your event.

Can I Sample Your Delicious Food First?

Tastings are an important part of the planning process … Tastings are based around your proposed menu and we can accommodate up to 6 people per appointment. All tastings are by appointment, paid in full and in advanced of the scheduled date. The per person charge varies according to the menu selection of the tasting. When your event is secured with a deposit, a refund of the tasting, for the bride and groom only, will be reimbursed 50% with the amount credited on the catering contract.

Do you Provide alcoholic beverage service?

No, we are not licensed and insured to do so; all licensing and applicable laws are to be observed by the event host.